How we do it
We perform specialised data recovery in cases of hardware or mechanical damage across HDDs, SSDs, SD cards and flash drives. If the medium is severely compromised and standard recovery proves impossible, we will transparently inform you of the next possible steps. Only after mutual agreement on the approach — such as sourcing a donor disk for a parts exchange — do we proceed with the physical repair and continue the recovery process.
We recover data from
- Internal and external HDDs (Samsung, Toshiba, Seagate, WD and others) as well as SSDs (Samsung, Intel, Kingston, WD).
- USB flash drives and memory cards, including CF, SD, SDHC and SDXC formats.
- Mobile phones and tablets running Android, iOS (iPhone) and Windows Phone.
Software-related recovery
- Formatted drives
- Accidentally deleted files and folders
- Unsuccessful operating system reinstallation
- Drives displaying a RAW file system
Categories of damage
- Software damage — deleting or rewriting files, corrupted data, broken file systems, accidental formatting.
- Mechanical damage — predominantly affects HDDs — reading heads malfunction and scratch the magnetic data layer.
- Electronic damage — failure of the internal or external electronic components on the drive’s circuit board.
Most common causes of data loss
- External factors — exposure to liquids, dust, extreme heat, or physical shocks such as drops.
- Software causes — virus attacks, RAW file systems, and corrupted Master Boot Records (MBR).
- Electronic causes — sudden power outages, short circuits, and faulty power supply units.
- Mechanical issues — failures of the platter, reading heads, actuator, or spindle motor.
How do I know my data is at risk?
- You suddenly cannot access your stored data.
- A previously fine file refuses to open.
- Files cannot be moved, copied, or deleted.
- The operating system frequently freezes or crashes.
- Folders appear full of strange, unrecognisable data.
- Documents open as corrupted or unreadable text.
- Your PC no longer recognises the connected drive.
- The drive emits strange clicking, grinding, or whirring sounds.
Attention: Data recovery is a highly specialised professional craft; please do not attempt repairs at home. Non-professional interventions can easily cause the permanent and irreversible loss of all your data. Despite our advanced capabilities, we cannot guarantee a 100% recovery success rate in every scenario.